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Police +Trading Standards

Ways to contact North Yorkshire Police's Neighbourhood Policing Team for Eastfield and Filey (Rural Police) - 20 March 2020 - and remain valid 6 January 2021

Monthly Police Report

North Yorkshire Police's Neighbourhood Policing Team for Eastfield and Filey provides a monthly Police Report of local crime figures, Police operational activity and other relevant news to the Council. The latest Police Report is uploaded as a pdf file on this page and can be opened and/or downloaded, below.

Police and Trading Standards Advice

From time to time the Neighbourhood Policing Team issue particular crime prevention advice.

Current crime prevention advice - is listed here with full details provided below, most recent first

  • 5 November 2020: HMRC Scams
  • 3 November 2020: Operation Cracker Filey and Eastfield Overview and Strategic Plan 2020-21
  • 9 September 2020: Crime prevention and advice handbook (North Yorkshire Police Little Yellow Book)
  • 27 April 2020: Secure Zoom guide - issued by National Police Chiefs' Council
  • 30 March 2020: Operation Cracker Booklet
  • 19 March 2020: Call Blocking advice - to beat the fraudsters
  • 12 March 2020: Fraud crime prevention advice

In addition:

  • see the National Trading Standards Scams Team's current advice www.friendsagainstscams.org.uk
  • North Yorkshire Trading Standards advise residents:
    • Not to deal with cold callers at any time, either by phone or at the door, but particularly those who may seek to exploit the current Coronavirus (COVID-19) situation.
    • Not to respond to unsolicited emails.
    • To take extra care of elderly and disabled residents to protect them from such scams.
    • To report all frauds to Action Fraud on 0300 123 2040, or through their website www.actionfraud.police.uk

5 November 2020: HMRC Scams

Another HMRC scam is doing the rounds on text message in particular, the message received states ‘due to the current COVID-19 pandemic you have a pending tax rebate’. DO NOT click on the link to calculate your claim. This is a SCAM

There are now dedicated means to report HMRC scams, please visit https://www.gov.uk/government/organisations/hm-revenue-customs/contact/reporting-fraudulent-emails for the details.  On this link is also content about how to avoid internet scams and phishing, how to recognise genuine HMRC contact and examples of recent HMRC related phishing emails and scams:

  • Online Report a suspicious HMRC phone call Use the online form to tell HMRC you have received a phone call that you think is not genuine. You’ll need to give your email address.
  • Email Forward details of suspicious emails to HMRC’s phishing team phishing@hmrc.gov.uk To help us deal with your email as quickly as possible please give details of what you’re reporting in the subject line, for example ‘Suspicious email address’. HMRC never send notifications of a tax rebate or ask you to disclose personal or payment information by email.
  • Suspicious text messages Forward suspicious text messages to 60599. Text messages will be charged at your network rate. HMRC never send notifications of a tax rebate or ask you to disclose personal or payment information by text message.

3 November 2020: Operation Cracker Filey and Eastfield Overview and Strategic Plan 2020-21

Open and download below:

  • What Is Operation Cracker?
  • Current Partner Agencies
  • Virtual Operation Cracker: In collaboration with Scarborough Fire and Rescue - Working together online
  • Domestic Abuse Initiative
  • Cyber Crime: Black Friday and Cyber Monday
  • Christmas Food Hampers
  • Rural Operation Cracker
  • Operation Cracker After Covid 19

9 September 2020: Crime prevention and advice handbook (NYP Little Yellow Book)

Open and download below, including 43 pages of detailed advice on

  • How to protect your valuables and your home
    • How do burglars choose a home to target and How do burglars get in?
    • Conducting a Home Security Survey
    • Securing Houses
    • Securing Flats
    • Securing Home Contents
  • How to protect your vehicle
    • Motor Vehicle Crime
  • How to protect yourself
    • Street crime
    • Stalking, domestic abuse and related offences
    • Fraud and related crimes
    • Smart Devices
    • Online crime
  • How to protect your home against fire
    • Fire and Rescue Services – Request a Home Fire Safety Visit
  • Medical advice

27 April 2020: Secure Zoom guide - issued by National Police Chiefs' Council

Zoom has emerged as a very popular tool for online meetings, training and other communication activities during the coronavirus pandemic of 2020, but there are risks associated with any such app…

  • Phishing ploys; messages inviting participants to click on malicious links to fake meetings, or uninvited guests sharing malicious links during a meeting.
  • Privacy risks; users including sensitive information in their Zoom profiles, which can be viewed by meeting participants.
  • Live recording; hosts allowing participants to record the session, or participants using mobile phones to record it surreptitiously.
  • 'Zoom bombing’; unauthorised participants hijacking meetings, often because password access was not setup or meeting passwords were shared insecurely.

See below the short guide, which outlines the main Zoom security controls and how to access them, some in the App and others on the Zoom Webpage…

30 March 2020: Operation Cracker Booklet

Open and download below, including help, advice and support on

  • Social Distancing & Social Isolation
  • Crime Prevention
  • Health & Wellbeing
  • Fire Safety
  • Carers Support
  • Westway Open Arms
  • Housing
  • Useful Contact Numbers

19 March 2020: Call Blocking advice - to beat the fraudsters

Dealing with unwanted calls on a landline has become much easier. Anyone receiving unsolicited calls via their home phone to contact their telephone provider and ask them if they provide a free call blocking service, BT, Talk-Talk, Plus Net, EE and Sky all provide a call blocking service that can prevent unwanted calls reaching vulnerable people. Alternatively call blocking devices and replacement telephones with call blocking software pre-installed are available to purchase:

PLEASE NOTE, IF A FRAUDSTER USES SPOOFING SOFTWARE TO GIVE THE APPEARANCE OF A TRUSTED NUMBER (SUCH AS A BANK) IT WILL BY PASS ANY CALL BLOCKER IF THAT NUMBER HAS BEEN ACCEPTED PREVIOUSLEY. If you receive a call from your bank, leave it for 10 mins, call them back on a different phone and ask them if they have rang you.

Further advice on call blocking products can be found on the links below.

12 March 2020: Fraud crime prevention advice

Below are the circumstances of a fraud we have dealt with this week.  Barclays confirmed this was the second one they have had in two days with the same circumstances and both were allowed to withdraw savings by the bank.

The phone scam involves someone claiming to be calling from New Scotland Yard Police stating that two Eastern Europeans had been arrested and that two of her debit cards had been cloned and her money is not safe in the victims banks as they have reason to believe that there is a rogue employee within the bank that is leaking bank details. They confirm their knowledge of the victims address and who they bank with to convince the victim that it is genuine. The number calling from is always withheld and the name provided is a DC Christopher LITTLE Collar XY724. Further enquiries made have revealed that there is a Christopher LITTLE within the organisation however the collar number and station provided is false.  Please don’t concentrate too much on the name, this could easily be changed by the fraudsters.

Conversations take place over half a dozen separate phone calls so there are likely to be other probing questions that have not come to our attention but at some point the victim is given a number to ring to speak to a colleague named Amanda to reinforce the story.  A call back appointment was given for the next day once the money has been withdrawn. When the appointment came and the victim was advised not to answer, the phone rang repeatedly both on mobile and landline and continued to do so throughout the day.  A local PCSO visited the victim and discovered they had withdrawn several thousand pounds as a result of the scam but thankfully had not handed the money over to anyone.  They were driven back to the bank by the PCSO and the money deposited back in the bank preventing any loss.  The bank was also alerted by the Officer to further safeguard the victim.  Should you be made aware of any similar instances, please report ASAP on 101.